Technology as System

A reflection on changing positions within a complex system.


I have a confession to make. I am not the #EdTech coach who you think I am. Let me rephrase that, I am not the #EdTech coach I imagine others to be. The title associated with my current position was ‘eLearn Implementation Coach’. The job description was littered with mentions of technological change and transformation, I was sold.

As is often the case, the reality on the ground is vastly different to the stories we are told. The transformation I felt I was a part of was that of my role. I went from supporting schools through a change management process to learning a whole new set of applications and becoming a proverbial ‘fixer’.

Things will change again. My work is progressively realigning to being more reactive, but these things take time. The question in this situation is how one responds.

I came into the position believing I would be supporting schools with technological transformation and innovation. Instead, it has become focused on responding to policies and implementing transactional processes associated with as enterprised system. This has me rolling out student reports, booking programs and pastoral applications.

It is a very niche roll in education. Although it is a part of schools, it does not necessarily involve students or teaching. It certainly does not feel what my own education prepared me for. Yet it has highlighted to me how technology is a system with many parts, people and processes at play.

Some days I wish I was still in the classroom, especially when I attend regional meetings. Other days I envy those explicitly leading technological change within schools, especially when I listen to the Design and Play podcast. However, when I stop and consider the worth of the work I am doing I feel it is purposeful and does have an impact.

The further I dive into my current work, the more I appreciate the ground that change is built upon. It would be nicer if it were someone else testing, documenting and working everything out, sadly though I am yet to meet this someone else is. So for now it is me.

It is not the ideal of the #EdTech coach that I had envisioned. However, maybe this is the reality of the #EdTech leader, always doing many things? As always comment and webmentions welcome.


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Technology, Transformation and a Complex System by Aaron Davis is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

6 thoughts on “Technology, Transformation and a Complex System

  1. Titles in Technology Leadership seem abstract at best. I think they communicate a well-intentioned vision of Technology Leadership with very little insight as to the substance of the role itself.

    A very insightful post! One I can relate to well!

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